Specialist Professional Services
Alterflex Pty Ltd delivers specialist professional services to government and enterprise clients, combining evidence-based methodologies, human-centred design, and deep experience across complex environments. Our services are tailored to your needs, ensuring practical, scalable solutions and measurable outcomes.
We help organisations navigate change with clarity and confidence, supporting successful adoption of new technologies, processes, and ways of working. Our change management services include:
- Change Strategy & Planning: Development of tailored change strategies and actionable plans aligned to your business objectives.
- Readiness & Impact Assessments: Evaluating organisational readiness and identifying the impacts of change on people, processes, and culture.
- Stakeholder Engagement & Communications: Designing and delivering engagement plans, communication strategies, and targeted messaging for diverse audiences.
- Leadership Coaching & Capability Uplift: Supporting leaders and teams to build change capability and drive adoption.
- Workforce Transition & User Adoption: Managing transitions, training, and support to ensure staff are equipped and confident in new environments.
Alterflex provides expert guidance for ICT-enabled programs and digital reforms, bridging the gap between technical delivery and business operations. Our digital transformation services include:
- ICT Project Change Management: Supporting the successful implementation of digital platforms and systems.
- Agile & Hybrid Delivery Support: Integrating change management into agile, SAFe, and hybrid delivery frameworks.
- Service & Business Process Design: Co-designing new workflows and operating models to optimise business outcomes.
- Requirements Translation: Translating complex technical requirements into clear, accessible messaging and training for end users.
Alterflex supports clients to deliver complex programs and projects, ensuring governance, risk management, and benefits realisation:
- Program Advisory & Governance Support: Providing strategic advice, governance frameworks, and reporting dashboards.
- PMO Services, Risk Management & Reporting: Establishing PMO structures, managing risks, and delivering clear, actionable reporting.
- Benefits Planning, Measurement & Realisation: Defining benefits frameworks, tracking adoption metrics, and ensuring measurable outcomes.
We design and deliver training solutions that build workforce capability and support digital adoption. Our approach blends instructional design, adult learning principles, and change management discipline to create engaging, outcome-focused learning experiences:
- Training Needs Analysis & Learning Design: Assessing capability gaps and designing tailored learning pathways.
- Digital & ICT Training Solutions: Developing and delivering training for new systems, tools, and processes.
- Workshop Design & Facilitation: Facilitating workshops, enablement sessions, and communities of practice to embed knowledge and skills.
Effective communication is at the heart of successful change. Alterflex offers:
- Communication Strategies & Artefact Development: Crafting communication plans, briefing packs, and targeted messaging for executives, operational teams, and stakeholders.
- Stakeholder Engagement Planning: Designing engagement roadmaps and facilitating multi-agency, cross-functional collaboration.
We help organisations maintain oversight and accountability throughout transformation initiatives:
- Governance Frameworks & Reporting Dashboards: Building structures for decision-making, risk management, and performance tracking.
- Performance & Benefits Reporting: Delivering transparent, evidence-based reports that demonstrate progress and value.
